Privacy Policy
Last updated October 2026
CBCleanTeam LLC ("CB Cleans," "we," "us") is a house cleaning company in the Farmington Valley, Connecticut. This page explains what information we collect, how we use it, and the choices you have.
What we collect
- What you give us on our quote form: your name, phone number, email, ZIP code, the type of cleaning you want, and how often.
- What you tell us when you book: your address, details about your home, how we get in, and any notes for our cleaners.
- Your messages with us by phone, text, and email.
How we use it
- To send you a quote and answer your questions.
- To schedule, confirm, and complete your cleanings.
- To send you updates about your bookings, like reminders and arrival times.
- To follow up after a cleaning and make sure you're happy.
Who we share it with
- Our cleaners get only what they need to do the job, like your address and entry details on the day of your cleaning.
- Service providers that help us run the business (for example, our website form, email, scheduling, payment, and text message tools) may process your information only to provide their service to us.
- We may share information if the law requires it.
- We do not sell or rent your personal information to anyone.
- We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Text messages (SMS)
- Our form has two separate, optional checkboxes. If you check the first, you agree to receive text messages from CB Cleans about your quote and bookings, such as confirmations, reminders, and arrival updates. If you check the second, you agree to receive promotional texts about offers and discounts. You can check either one, both, or neither.
- Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to stop receiving texts. Reply HELP for help, or contact us at (860) 467-8237 or admin@cbcleans.info.
- Agreeing to texts is not required to get a quote or book a cleaning.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories above exclude text messaging opt-in data and consent. This information will not be shared with any third parties.
How we protect it
- We use secure (https) connections and limit who on our team can see your information.
- We keep your information only as long as we need it to serve you and meet our legal and tax obligations.
Your choices
- Reply STOP to any text to opt out of texts.
- Email admin@cbcleans.info to see, correct, or delete the information we have about you.
Children
- Our services are for adults. We don't knowingly collect information from anyone under 18.
Changes
- If we update this policy, we'll change the date at the top of this page.
Contact us
- CB Cleans · CBCleanTeam LLC · Farmington Valley, CT
- Call (860) 467-8237 or email admin@cbcleans.info.